Return & Exchange Policy of Rajdeep :-
Thank you for choosing our non-woven bags. We strive to provide high-quality products and excellent customer service. In the event that you are not satisfied with your purchase, we offer the following return and exchange policy :-
Eligibility :
To be eligible for a return or exchange, the non-woven bags must be unused, in their original condition, and accompanied by the original receipt or proof of purchase.
Customized or personalized non-woven bags may not be eligible for return or exchange unless they are defective or damaged.
Timeframe :
In Such Case if We Accept Your Product Return Than Returns or exchanges must be initiated within 2 days of the purchase date.
After 2 days, we may not be able to process your return or exchange.
Return Process :
To initiate a return or exchange, please contact our customer service team via phone or email. Provide them with your order details, reason for the return or exchange, and any supporting information.
In Such Case if your request is approved, we will provide you with instructions on how to return the non-woven bags.
Return Shipping :
Customers are responsible for the shipping costs associated with returning the non-woven bags, unless the return is due to our error or a defective product.
We recommend using a trackable shipping method and retaining the proof of shipment until your return is processed.
Inspection and Refunds :
Once we receive the returned non-woven bags, our team will inspect them to ensure they meet the eligibility criteria.
If approved, we will process a refund to the original payment method within 2 business days. Please note that the refund amount may exclude any shipping or handling fees.
Exchanges :
If you wish to exchange your non-woven bags for a different style, color, or size, please specify your preferences when contacting our customer service team.
Damaged or Defective Products :
If you receive damaged or defective non-woven bags, please contact our customer service team immediately. We may request photos or additional information to assess the issue.
We will arrange for the Exchange of the damaged or defective items at no additional cost to you.
Non-Refundable Items :
Certain items, such as promotional or clearance items, may be non-refundable. This will be clearly indicated at the time of purchase.